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John Stewart

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0 9

The ACE Group today announced that it has expanded its International Advantage® insurance product to offer enhanced coverages for the unique risks faced by Higher Education clients whose employees, students and volunteers travel internationally.

According to The National Center for Education Statistics, there are nearly 5,000 degree-granting institutions in the U.S. which, together, have more than 300,000 students studying abroad each year. That number increases dramatically when you include the more than 30,000 secondary schools with students traveling overseas.i The new comprehensive foreign package offering — ACE Educators International Advantage® Edge — has been developed to address the coverage needs of the large number of institutions sponsoring international study and travel programs.

“Administrators and academics have responded to the globalization of industry and commerce by designing coursework to help students understand, navigate and thrive in a global economy,” said Tim Benson, Senior Vice President, ACE Multinational Client Group. “ACE is continuously looking for ways to assist this key industry with its increased coverage needs, and our goal in adding this new coverage is to help provide protection and mitigate international travel risks for educators, students, and their chaperones studying abroad.”

“ACE’s newly-enhanced coverage for the education industry brings the Advantage policy to a new level. This coverage allows us to offer an ideal insurance product for risks that range from simple trip travel exposures to complex, multinational exposures — all of which may be faced by educators providing coursework that will ultimately help their students become competitive in the global marketplace,” said, Bryan Tedford, Senior Vice President, ACE Foreign Casualty.

The ACE Educators International Advantage® Edge product provides single-point access to several key coverage enhancements not typically provided by other foreign package markets including:

General Liability
Expanded Definition of Employee to include Board Members, Trustees and Student Teachers traveling abroad on behalf of the school or educational institution
Knowledge of Occurrence to include expanded time reporting requirement for losses incurred overseas
Business Personal Property
Includes the Property of the Insured as well as Property in their custody while traveling internationally
General Liability & Contingent Auto Liability
Blanket Additional insured endorsement added to automatically extend coverage to additional insureds (from sister school to school consortiums to third parties)

ACE’s international casualty product suite offers insurance solutions for U.S.-based companies and organizations of all sizes that have operations or employees who travel outside the U.S. Offerings range from simple package policies to complex multinational programs with sophisticated risk transfer options. For more information about these products, including ACE Accountants & Lawyers International Advantage Edge, The ACE Business Consultants International Advantage Edge, and The ACE Architects & Engineers International Advantage Edge, please visit our website, or contact Tim Benson at timothy.benson@acegroup.com or 302-476-6343.

ACE Educators International Advantage® Edge is offered through ACE USA and ACE Commercial Risk Services. ACE Commercial Risk Services is an operation within the ACE Group that is dedicated to providing specialty insurance products that offer solutions for small business insurance needs in North America. ACE Commercial Risk Services offers its products through retail agents and brokers, wholesale brokers and wholesale producers, program agents and other alternative distribution models. Additional information can be found at www.acecrs.com.

ACE USA is the retail-focused operations of the ACE Group. The ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found at: www.acegroup.com.

Insurance is provided by insurance companies within the ACE Group or its allied distribution associates. All products may not be available in all jurisdictions. The product information above is a summary only. The insurance policy actually issued contains the terms and limits of the contract.

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Reliance Mutual Insurance Society Limited (Reliance Mutual) has entered the ‘Over 50s life assurance’ market with a direct offering to the consumer.

The new plan provides:

Guaranteed cash lump sum when you die two or more years after starting the cover, or a full refund of premiums paid if you die within the two years
Choice of cover up to £20,000 and choice of how much you pay, starting at £10 a month and this will be a fixed monthly premium for the life of the policy
Guaranteed acceptance if a UK resident and aged between 50 and 74
No medical questions, no fuss.

Premiums are payable until age 90, but cover continues after this age. However, if premiums should be stopped before the 90th birthday, cover will also stop and you won’t get anything back.

Clive Allison, Reliance Mutual’s Head of Member Recruitment said, “Our Over 50s plan is very straightforward, it will pay a cash sum when you die. We have designed the website to provide a no fuss journey and it includes an easy to use cover calculator which uses a person’s age and has a simple quote slider to highlight the monthly cost for different levels of cover.

“There are no ‘free’ promotional gifts on application, which always have to be paid for somewhere, as we prefer to give the maximum value within the product itself. The monies paid can be used for any purpose and there will be many different reasons why people start a plan like this. It could be to provide a valuable nest egg for someone special, pay off unpaid bills, or go towards paying the funeral expenses.”

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Finding the best automobile insurance can take more work than the average consumer is willing to put into research. The Auto Pros USA company sells auto parts online and has now connected with insurers to provide rates for drivers at http://autoprosusa.com/insurance.

A company system capable of generating instant quotes for the national providers has been installed for automatic use online. A simple search criteria has been programmed into this tool that requires only a zip code for producing the lowest rates possible in the auto industry.

“We’re literally giving drivers a choice between paying high rates or doing something to lower rates with the click of a button,” an insurance specialist from the AutoProsUSA.com company said.

Company technological investments have helped to connect with independent brokers of insurance who have established non-advertised rates by top insurers in the United States. This configured database receives real-time updates to make sure all data is accurate 24 hours a day online.

This new Auto Pros creation online is helping more people to review insurance policies. A person who is currently considering negotiating a lower rate with any automobile insurer could benefit from this search system online.

A national average price and prices in local regions of the country are supplied for use as benchmarks that can help a driver to obtain a better premium payment plan. The use of this new tool requires no personal information and can be used from any Internet connected device in the United States.

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Admiral Group, the insurance specialist, is today reporting significant successes for its implementation of auto-enrolment (AE). Admiral enrolled on 1 May 2013 and of the 1,907 eligible staff, only 5.8% opted out, which equates to just 2.2% of the entire company, far below that of the average 5-15% as reported by The Pensions Regulator *.

Jo Thresher, head of money at work, at Jelf Employee Benefits said: “Auto-enrolment is on its way for all companies, and whether they see it as an opportunity to engage with staff or a threat to resources, will differ from workplace to workplace. It’s been extremely rewarding to work with Admiral who were so proactive and determined to make it a success.”

Admiral employed the services of Jelf Employee Benefits to select a provider (Scottish Widows) and to support the company in communicating AE to the staff. The communication played a significant part in the success of the project which was designed to engage employers of all ages.

Communications were all-encompassing, extensive and innovative, and included:

· Jelf Employee Benefits staff wearing tee-shirts emblazoned with a ‘We love pensions’ slogan whenever they visited – helping staff be both visible and approachable

· A pensions competition to win an iPad

· 185 presentations to all staff across 10 sites run by Jelf Employee Benefits

· Opportunities for one-to-ones for all staff

· Posters on display in staff bathrooms and stand-up banners around the office

· Extensive digital communication including pop-ups on PCs, personalised emails and a pensions video on Admiral TV

Richard Thorne at Admiral said: “Being on this side of a successful roll out is a nice place to be. The year of strategic planning and a proactive approach to engaging the employees are testament to the results we have achieved.

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In its response to a government consultation on the future of flood insurance, the British Property Federation (BPF) today warned under the current proposals thousands of SMEs may not have access to affordable cover.

While welcoming the proposed Flood Re agreement between government and the insurance industry to ensure residential property continues to have access to affordable cover, the BPF believes excluding SMEs – the backbone of the UK economy – from the proposals could lead to large hikes in insurance premiums and even some premises becoming uninsurable.

SMEs are generally more vulnerable to the effects of flooding compared to larger businesses that will have contingency plans and the negotiating strength to secure affordable insurance. SMEs will be left exposed to the full effects of flooding and the BPF has urged government to extend the Flood Re agreement to cover them.

Liz Peace, chief executive of the British Property Federation, said: “We appreciate priority has been given to ensuring the availability and affordability of flood insurance to the millions of homes across the country, but we are concerned SMEs find themselves excluded from the proposals.

“SMEs employ over 14 million people in the UK, and have already seen a marked increase in their property insurance premiums and excesses. Those in high risk areas will see the cost of their insurance increase considerably, and in some cases they may not be able to secure it at all unless government extends Flood Re.”

Flood Re works by providing a fund to offer homes at high flood risk who might otherwise struggle to find affordable insurance with cover at a set price. To fund this all home insurers are subject to a levy of an average of £10.50 a year.

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• Following a review of Sweden-based ERV Forsakringsaktiebolag under our revised insurance criteria, we are affirming our public information ‘BBBpi’ ratings on the company.
• The ratings reflect our view of the company’s fair business risk profile and lower adequate financial risk profile.

Standard & Poor’s Ratings Services today said it affirmed its unsolicited public information (pi) insurer financial strength and counterparty credit ratings on Swedish non-life insurer ERV Forsakringsaktiebolag (publ) (formerly Europeiska Forsakringsaktiebolag [publ]) at ‘BBBpi’.

The ratings predominantly reflect our view of the company’s fair business risk profile and its lower adequate financial risk profile. We base our assessment of ERV Forsakring’s business risk profile on its low industry and country risk and less-than-adequate competitive position. As regards its lower adequate financial risk profile, we take into account our view of its lower adequate capital and earnings, intermediate risk position, and adequate financial flexibility. We derive a ‘bbb-‘ anchor for ERV Forsakring from the combination of these factors. The ratings on the company are ‘BBBpi’, as our public information ratings generally do not bear plus or minus modifiers.

ERV Forsakring is a small Swedish specialist in the corporate and leisure travel insurance market, with a Swedish market share of 0.6% in 2012. The company is a wholly owned subsidiary of Germany-based travel insurer Europaeische Reiseversicherung AG (ERV, not rated), which is in turn fully owned by German primary insurance group ERGO (core entities rated AA-/Stable/–). Munich Reinsurance Co. (AA-/Stable/–) is the ultimate parent of the group. We view ERV Forsakring as nonstrategic to its parent.

ERV Forsakring faces low industry and country risk, in our opinion, because its business stems primarily from the stable Swedish non-life insurance market. The market is characterized by favorable profitability, although we believe that low interest rates and unrest in the financial markets could strain ERV Forsakring’s earnings. The Swedish non-life sector also has high barriers to entry. Product risks are neutral, in our view, with moderate exposure to natural catastrophes, evidenced through harsh winters and increased weather-related claims in recent years. However, as a niche travel insurer ERV Forsakring is exposed to product-related risks for business written outside Sweden.

We view ERV Forsakring’s competitive position as less than adequate because it is constrained by lack of scale as well as limited product and geographic diversity. Still, we expect the company to maintain its presence in its niche market. In 2012, gross premium written decreased by 7% to Swedish kronor (SEK) 424 million (€49 million) from SEK458 million in 2011. Product restructuring in the leisure travel segment was the main driver behind the decline. We expect this trend to continue in 2013 as the company has announced significant re-underwriting.

We assess ERV Forsakring’s capital and earnings as lower adequate. We expect the company to maintain its capital adequacy at the benchmark for the ‘A’ rating category, based on Standard & Poor’s risk-adjusted capital adequacy model. We also factor in a high degree of potential capital volatility due to the company’s small capital base, which, in 2012, was strained by a reduction in equalization reserves of SEK7.7 million to cover losses. We believe regulatory capital exceeds intervention levels, since the solvency ratio remained stable at 2.3x in 2012. In our base case we assume that the company’s reorganization and re-underwriting will improve the recent negative earnings trend.

In our view, ERV Forsakring’s risk position is intermediate. In 2012, 93% of total invested assets were allocated to Swedish government bonds and other interest-bearing securities rated ‘AAA’. Furthermore, almost 6% of its invested assets were in cash and cash equivalents. We assume in our base case that this conservative asset allocation will remain based on the company’s historical stability.

We consider ERV Forsakring’s financial flexibility to be adequate, partly given the company’s debt free balance sheet and its sound shareholder structure.

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Patriot National Insurance Group, a leading provider of workers’ compensation insurance solutions, is proud to announce the successful implementation of Vikaran Solutions’ WorkersCompExpert™ (WCE).

WCE is a highly configurable platform that meets the needs of Patriot National as the fast growing enterprise continues to expand. Patriot has completed a full migration of legacy data into the new platform including the policy, claims, and billing areas. WCE provides state-of-the-art business collaboration capabilities for agents and customers. Providing 100% mobility to all business users and is expected to propel Patriot National into a new level of efficiency and productivity.

“Cutting edge technology, innovation and insurance are terms that rarely get mentioned together,” says Charles K. Schuver, President of Guarantee Insurance Company. “Patriot’s newly launched WorkersCompExpert (WCE) was built on the principle of integrating innovation and technology to deliver a state-of-the-art insurance operating platform. We are excited to implement WCE and deliver innovative capabilities to our agents, policy holders and strategic partners.”

Patriot has been in pilot with the system for two months, including agents who were given access almost a year ago. Keith Chatman, Sr. Underwriter with Mackinaw Administrators in Brighton, Michigan said, “WCE is extremely straightforward and user friendly. I can easily quote, rate and email proposals on a tablet device and login through web access. Chris Coalson from All Insurance Underwriters in Tampa, Florida, said, “This system will help take our solid partnership to even higher levels of success. We are able to write more business with ease because of the collaboration capabilities with underwriters at Patriot using WCE.”

Judith Haddad, Chief Information Officer of Patriot National Insurance Group said, “We proudly deployed our new system after only two and half years in development, including conversion of all data. This can only happen when you have the right ingredients; a talented business and IT team at Patriot, an outstanding strategic partner, Vikaran Solutions that delivered a superior system and a strong project management team including resources from Centric Consulting.”

David Andrade, partner with Centric Consulting said, “Centric offers highly skilled and seasoned resources with vast experience in the insurance industry. We were pleased to have been a part of the project management team at Patriot.”

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Oncore IT today announced that Boston Marks Insurance Brokers, an aviation industry specialist, has renewed a three year fully managed services contract and moved its IT to the Cloud.

The agreement will see Oncore IT provide virtual server and application hosting, desktop support, online backup and disaster recovery, 24/7 monitoring, along with SSL VPN remote access technology and 100 Mb leased line connectivity.

Boston Marks Insurance Brokers (BMIB) is a privately owned independent wholesale insurance and reinsurance broker and the London business of the Boston Marks Group based in New Zealand. A Lloyds broker, BMIB provides a vast range of insurance to the aviation sector covering airlines, executive jets, airports, contractors, ground handling companies, products and completed operations, rotorwing, general aviation, military and other coverage applicable to aviation risk.

The group purchased broker Norman Butcher & Jones in 2011 to form BMIB and establish itself in London as it expands internationally to service customers effectively. The London business employs 34 staff.

The broker has been a long term Oncore IT customer with a relationship dating back to 2005. Tony Orpwood, Boston Marks Insurance Broker’s operations manager, says, “The decision to outsource at that time was driven by the need to upgrade our unreliable legacy systems which went down regularly and appoint specialists to manage it. At the time, we had three IT staff in-house and by outsourcing we recognised that substantial annual costs savings could be realised which have been about 50%.”

Further to a tender involving two other firms, Oncore IT was chosen because of its IT experience and knowledge, physical security of its London datacentre and offshore back up capability. In addition, location played a key part in the selection as Oncore IT’s network operations centre and systems engineers were close by so onsite server support could be provided quickly.

As part of the new contract, BMIB will now adopt a fully Cloud-based solution and move its key servers to Oncore IT’s data centre with the entire infrastructure managed on a virtualised enterprise-class platform. These virtualised servers will run BMIB’s key business applications which include Microsoft Office, Sun Accounts, Ceridian payroll software, and an insurance broker system from GPM Development without which the business could not function.

Ralph Bull, Boston Marks Insurance Broker’s chief operating officer, says, “Totally shifting to the Cloud is the new component of our agreement moving forward. It solves a number of onsite server load balancing management issues we were having and we anticipate performance will increase with downtime guaranteed to be 1% or less.”

BMIB was particularly impressed with Oncore IT’s recent investment in Hitachi Data Systems’ (HDS) unified storage and content platforms, along with blade infrastructure. Ralph Bull says, “The investment means they have some of the best storage technology available, and our data is managed on it. It’s a very proactive move for Oncore IT to be involved with HDS with all the knock on benefits for us as a customer in terms of reliability and availability.”

All BMIB data will be stored on this new HDS platform in Oncore IT’s London data centre and replicated to its Amsterdam facility to guarantee resilience, leveraging 600 Mbps of dedicated bandwidth.

Paul Cook, Oncore IT’s sales & marketing director, says, “We’ve invested significantly in building our environment working with world class partners such as Asigra [data backup], Brocade [data centre switches and Ethernet Fabric technology] and now the final component – HDS – as our key storage platform provider and the heart of our new storage brand, On Data.”

When Boston Marks Group acquired Norman Butler & Jones and BMIB was created absolutely everything in the business was reviewed from phones to photocopiers to outsourced technology supplier.

Tony Orpwood concludes, “We didn’t want to change our IT partner as we have been satisfied with what Oncore IT has been doing and their capabilities. It’s just not cost effective for us to look after IT ourselves so we’re pleased they’re on board. It’s a comfort factor that the people with the right expertise and experience are managing our systems providing us with the assurance we need to ensure our IT will work properly day in day out.”

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With more than 61,000 veterinarians currently in practice in the United States, the industry is predicted to increase by 36 percent in less than a decade. As major insurance carriers are expanding their offerings to this market, Mensh Insurance is bringing these products to the marketplace.

An injury to the arm, leg or back may leave a veterinarian without an income or way to pay the practice’s bills. “Veterinarians are typically small business owners earning an average of $91,000 per year,” said Danny Mensh, president of Mensh Insurance in Winston-Salem, N.C. “Protecting those with income in the $75,000 to $150,000 range is critical. We are offering plans that will fill this niche for this occupation. There are special discounts to help veterinarians secure individual disability insurance, business overhead expense and retirement plan protection products much more efficiently and with less expense.”

Many veterinarians may think their small-scale practice can’t take advantage of big group discounts on insurance. This is a misnomer, according to Mensh. “With veterinarian practices that have three or more employees who participate in individual offerings, we are able to bring them discount programs to really help save money with superior products. Additionally, individual disability insurance is typically priced differently for males and females, with female rates 30 to 40 percent higher, unlike the life insurance market. Under these new multi-life programs, we can bring the lower male rates with discounts to female clients, which only adds to cost savings.”

There are benefits to exploring options other than those offered through the American Veterinary Medical Association (AVMA), Mensh said. “Individual policies with one of the major carriers offer such advantages as being non-cancelable with guaranteed renewable until age 70, future benefit increases, a ‘your occupation’ definition of disability and full portability,” he explained. “Veterinarians have access to more comprehensive policy protection and products through independent consultants and agencies to also include significant discounts.

While most small business owners are familiar with traditional disability insurance that replaces lost income, veterinary practices can also purchase and deduct the cost of a policy that will pay ongoing lease or expenses to help defray the effect of lost income due to disability. In addition, there are individual disability policies that will match retirement plan contributions prior to disability so retirement contributions for continued asset growth can continue. Lastly, sole practitioners face challenges if they become disabled when trying to sell a practice. Special proprietary products are now available to provide lump sum payments up to three times the annual net revenue for buy-out scenarios.

“By taking some time to evaluate plans,” Mensh said, “veterinarians can be fully prepared for all income losses — both personally and to the practice.”

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Universal Insurance Holdings, Inc. (Company) (NYSE MKT: UVE) announced that it has elected Frank Wilcox, formerly vice president – finance, as the Company’s chief financial officer and principal accounting officer effective October 1, 2013. Mr. Wilcox will also serve as the chief financial officer of the Company’s wholly-owned subsidiaries Universal Property & Casualty Insurance Company (UPCIC) and American Platinum Property and Casualty Insurance Company (APPCIC).

Mr. Wilcox succeeds George De Heer, who resigned as chief financial officer and principal accounting officer of the Company and its wholly-owned insurance subsidiaries, UPCIC and APPCIC, effective September 30, 2013, for personal reasons. Following his resignation, Mr. De Heer will be available to the Company through a nine-month consulting agreement. Mr. Wilcox has served as the Company’s vice president – finance since January 2011. Prior to joining the Company, Mr. Wilcox was director, consolidation and SEC reporting at Burger King Corporation from 2006 to 2011. From 2000 to 2006, he served as senior vice president, controller at BankUnited. Earlier in his career he served in various capacities within the financial services industry, which included a role as an auditor at a large public accounting firm. Mr. Wilcox was licensed as a certified public accountant in New York from 1989 to 1992.

“Over his career, Frank has taken on financial roles of increasing responsibility and has garnered significant public company experience, which positions him well to serve as our Company’s CFO. Further, as an integral member of our finance team for more than two years, he has already contributed to the Company’s success. I look forward to working closely with him in his new role as CFO,” said Sean P. Downes, president and chief executive officer. “Meanwhile, we appreciate George’s efforts during his tenure at our Company and wish him well in the future. We also look forward to working with him on a consulting basis following his departure as CFO.”

About Universal Insurance Holdings, Inc.
Universal Insurance Holdings, Inc., with its wholly-owned subsidiaries, is a vertically integrated insurance holding company performing all aspects of insurance underwriting, distribution and claims. Universal Property & Casualty Insurance Company (UPCIC), a wholly-owned subsidiary of the Company, is one of the leading writers of homeowners insurance in Florida and is now fully licensed and has commenced its operations in North Carolina, South Carolina, Hawaii, Georgia, Massachusetts and Maryland. American Platinum Property and Casualty Insurance Company, also a wholly-owned subsidiary, currently writes homeowners multi-peril insurance on Florida homes valued in excess of $1 million, which are limits and coverages currently not targeted through its affiliate UPCIC. For additional information on the Company, please visit our investor relations website at www.universalinsuranceholdings.com.

Forward-Looking Statements and Risk Factors
This press release may contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. The words “believe,” “expect,” “anticipate,” and similar expressions identify forward-looking statements, which speak only as of the date the statement was made. Such statements may include commentary on plans, products and lines of business, marketing arrangements, reinsurance programs and other business developments and assumptions relating to the foregoing. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. Future results could differ materially from those described and the Company undertakes no obligation to correct or update any forward-looking statements. For further information regarding risk factors that could affect the Company’s operations and future results, refer to the Company’s reports filed with the Securities and Exchange Commission, including the Form 10-K for the year ended December 31, 2012 and the Form 10-Q for the quarter ended March 31, 2013.

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Ageas announces today that, based on the shareholder authorisation granted at the end of April 2013, the Board of Directors has decided to initiate a new share buy-back programme of its outstanding common stock for an amount of EUR 200 million.

Ageas will start the share buy-back programme on 12 August 2013 up to 5 August 2014.

This programme will be implemented in accordance with industry best practices and in compliance with the applicable buy-back rules and regulations. To this end, Ageas has mandated an independent broker to execute the programme through open market purchases on its behalf on NYSE Euronext Brussels.

The bought back shares will be held as treasury shares until such time a decision to cancel these securities is formally approved by the shareholders. The share buy-back will not affect the solvency position of the insurance operations.

Ageas will keep the market fully informed of the progress of the transaction in line with applicable regulations.

Ageas is an international insurance group with a heritage spanning more than 180 years. Ranked among the top 20 insurance companies in Europe, Ageas has chosen to concentrate its business activities in Europe and Asia, which together make up the largest share of the global insurance market. These are grouped around four segments: Belgium, United Kingdom, Continental Europe and Asia and served through a combination of wholly owned subsidiaries and partnerships with strong financial institutions and key distributors around the world. Ageas operates successful partnerships in Belgium, UK, Luxembourg, Italy, Portugal, Turkey, China, Malaysia, India and Thailand and has subsidiaries in France, Hong Kong and UK. Ageas is the market leader in Belgium for individual life and employee benefits, as well as a leading non-life player through AG Insurance. In the UK, Ageas has a strong presence as the fourth largest player in private car insurance and the over 50’s market. Ageas employs more than 13,000 people and has annual inflows of more than EUR 21 billion.

    0 0

    With only a few days before the 30 June expiry of the so-called ‘statement of principles’, which helps ensure that home owners in flood-prone areas can still insure their properties, there is little outward sign of progress in finding a replacement.

    In the short term, the statement of principles has been extended while intensive discussions between the Association of British Insurers (ABI) and the Government continue.

    Recent severe flooding in central Europe costing insurers several billion pounds and a Met Office view that the UK can expect another cool, wet summer, helps ensure that the issue of flooding is never far from the headlines.

    Simon Douglas, director of AA Insurance, says that notwithstanding the discussions he hopes that the Government’s spending review on Wednesday 26 June will see further commitment on flood defence investment.

    “Insurers are taking a cautious view of progress of the government discussions and believe that the statement of principles may need to be extended further – possibly by up to six months.

    “But even if a solution is reached tomorrow, there will need to be a transitional period while legislation is put in place, all of which takes time.

    “My view is that the ABI’s ‘Flood Re’ proposal is the best way forward although it is likely to be adapted to reduce the Treasury requirement to underwrite whatever agreement is drawn up, possibly through the reinsurance industry.

    “Even so, it will rely on all home owners being willing to fund the potential flood costs of others.  This would be reflected in the premiums they pay – possibly by around £10 per policy.

    “However, it is worth pointing out that many homes that were flooded last year had no previous history of flooding – so no-one is immune from that threat.”

    Mr Douglas points out that the UK’s home insurance policies are unique in Europe in that they automatically include flood cover.  Elsewhere this is bought separately and in part or wholly underwritten by the government, so in the event of major flooding, an emergency relief fund is released that is paid for through the tax system.

    For example, in the recent German flooding only 20% of properties (including commercial property) had any flood insurance* yet home owners can expect the Government to meet the bulk of the cost of reparations.

    “The German system has merit because not only does it depend on all taxpayers to help meet the cost, but the government has a direct interest in taking steps to reduce flood events to keep the costs down.

    “For the UK, a privately-led insurance solution to build a flood reserve to meet future major claims is probably the best way forward.

    “But I do believe the government will need to underwrite the final outcome to a certain extent at least during the early years.  That would be vital if there is a major flood disaster soon after the system is launched as the insurance reserve would be insufficient to meet the cost.  I believe that uncertainty is a major concern for ministers.”

    “There’s no doubt that the best form of protection is flood defences.  The past two years have seen new flood defences more than pay for themselves in terms of protecting homes, businesses, infrastructure and the local economy.  Each successful flood defence represents a significant reduction in the costs that would otherwise have to be met not just by insurers, but the Government, local authorities and – ultimately – those home owners and businesses affected.”

    Mr Douglas says that if the talks stall again then that is seriously bad news for flood-prone families who will find it impossible to insure or sell their homes.

    “The country is watching and waiting.”

    Written by Ian Crowder, 01256 492 844 , ian.crowder@theAA.com

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    Pro Insurance Solutions announces its first continental Europe office. The new Zurich office reinforces Pro’s continued ambition to expand its global consultancy service offering.

    Richard Lawson, CEO of Pro commented, “I’m very excited about our new Zurich office. This move is part of a strategic development plan to further improve the scope and quality of our services to our rapidly growing network in Switzerland. Our Zurich office provides us with a solid platform to service business locally and plays a key role in our expansion plans, strengthening our presence here and increasing our market share in the region. We have had tremendous success over the last 20 years and we continue to see potential for more growth in Switzerland.”

    Petra Wildemann, Pro’s global practice lead for actuarial consultancy and a recognised leader in the (re)insurance industry will head up the Zurich office. Prior to joining Pro, Petra was the highly successful world-wide executive manager for actuarial consulting services for life insurance for Sungard.

    Petra commented, “It’s a great honour to be based in the new Zurich office. Today’s insurance market is a rapidly changing one, requiring innovation and entrepreneurship to enable our customers to be market leaders for their ultimate customers. When our customers succeed so do we; that is the guiding philosophy of Pro consulting services. The Zurich office will allow us to promote the Pro brand and provide the Swiss market with a new level of support that Pro is known for in other market places.”

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    The Managing General Agents’ Association (MGAA), has today announced the appointment of Peter Hubbard, Group Chief Executive of UK General and Tom Downey, Director of MGAs at RSA, to its Board of Directors. 

    The appointments, confirmed at the Association’s recent General Meeting, see Hubbard appointed as a full member representative and Downey as representative of the market practitioner members. Both were elected for a two-year term and the positions were uncontested. Hubbard will also chair the MGAA’s Executive and Finance Committee and Downey will join the Membership Benefits Committee.

    The new MGAA Board of Directors is:

    Reg Brown – Chair of the MGAA

    – Tom Downey – RSA

    –  Charles Earle – Arista

    Sian Fisher – OIM Underwriting

    James Gerry – GB Underwriting

    Nicholas Hales – R&Q MGA

    Peter Hubbard – UK General

    Keith Stern – Lloyd’s (supplier member representative)

    Speaking at the General Meeting, Reg Brown, Chair of the MGAA said: “I am delighted to welcome Peter Hubbard and Tom Downey to the Board. They not only represent two important businesses operating in the MGA sector but also bring valuable expertise and insight to help us drive our agenda forward.

    “We have seen significant progress in the development of the Association over the last 12 months. Our Board has the strength and breadth to build on these strong foundations and take the Association forward to ensure the needs of member MGAs are represented in what are challenging times.”

    Brown continued: “It remains an imperative of the MGAA to work with the Financial Conduct Authority (FCA) to ensure the role and responsibilities of MGAs are clearly understood, and that these are recognised and taken into consideration within current and future regulation this sector will inevitably face.”

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    Catastrophe modeling firm AIR Worldwide estimates insured losses in Germany from the recent floods in central Europe at between EUR 4.0 billion and EUR 5.8 billion. The overall economic impact is expected to be much higher. While the worst damage has already occurred, this flood event is ongoing.

    “An extraordinarily wet May and several days of heavy and relentless rainfall in June have resulted in the worst flooding to hit parts of central Europe in many years,” said Yorn Tatge, managing director of AIR Worldwide GmbH. “Germany, Austria, and the Czech Republic have suffered the brunt of the flooding, the worst since the Elbe flood of 2002, but Switzerland, Hungary, Slovakia, and Poland have also been affected.”

    In comparison, AIR estimates that the 2002 Elbe floods, which affected a smaller area, would cause approximately EUR 5.0 billion in insured losses or more were it to recur today, after accounting for changes in the penetration of flood coverage and the growth in building stock and values.

    Tatge continued, “Floodwaters hit Germany hardest, particularly the east and south German states of Thuringia, Saxony, Saxony-Anhalt, Lower-Saxony, and Bavaria. Several levees along the Elbe River near Magdeburg, the capital of Saxony-Anhalt state, were breached or in danger of a breach as flood water rose more than 16 feet above normal. In Passau, located at the intersection of the Danube, Inn, and Ilz rivers, floodwaters hit their highest level since 1501, while the Saale River in Halle, Germany, reached its highest level in its 400 years of record keeping.”

    Over the course of two days (May 30-June 1), portions of Austria received the equivalent of two and a half months of rainfall (150 to 200 mm). Isolated regions experienced 250 mm. The rising Danube River threatened the cities of Linz and Melk, and flood alerts were issued for the western provinces of Vorarlberg, Tyrol, and Salzburg, as well as northern parts of Upper Austria. Flooding in Tyrol and Styria is considered the worst in the area since 2002.

    In the Czech Republic flood warnings were put in place for 40 cities, including the capital, Prague. A state of emergency was also in effect in Prague, as well as other areas including South and Central Bohemia, Plzen, Liberec, Hradec Kralove, and Usti.

    Budapest, the capital and largest city in Hungary, is expected to see record flood levels but should not receive significant damage.

    Meteorological Background

    According to AIR, the heavy, persistent rains were the result of a low pressure system called a Genoa Low Cyclogenesis, which developed over the eastern Adriatic Sea. From there it moved northwards towards the Eastern Alps, bringing with it warm, moist air from the Black Sea. As this warm air mass collided with the colder air masses over northern Europe, it was lifted up and rain clouds developed. The system, named Frederik, remained over Central Europe for several days due to a very stable track, but has now moved on towards southeast Europe.

    The event has released an enormous amount of precipitation-in some areas as much as 400 liters per square meter within a few days. In Aschau-Stein, more than 405 liters per square meter of precipitation fell within 90 hours. Over a nine-day period from May 29 to June 6 more than 300 mm of rain fell on some areas. In Germany, more than 60 river gauges were reported to be in their highest flood-warning zones. River gauges along the Danube, where the water level reached 12 m, were rendered inoperable. Several tributaries rose above the 100-year water level.

    Exposure at Risk and Insurance Penetration

    According to AIR, the predominant construction type for single family homes in Europe is masonry and around 90% of the homes in the countries affected by this event are of masonry construction, with the remainder usually being wood; a few are reinforced concrete. As most of the homes are one-story buildings, floods can damage a significant percentage of the buildings and their contents. The presence of a cellar increases the risk for contents damage, although heavily-used cellars often have better flood defenses than unfinished ones.

    Apartment buildings in the affected regions are of masonry and reinforced concrete. Commercial buildings are typically of masonry or reinforced concrete, with masonry being the predominant type in Germany and Austria. Note that many buildings in Europe have mixed occupancies, with the ground floor used for shops while the upper floors are residential. Unlike single-family homes, these buildings often have a large degree of engineering and are built to stricter standards with sophisticated flood defenses, particularly in flood-prone areas.

    The average take-up rate for residential buildings across Germany is estimated at around 35%. However, there are significant regional differences in insurance.

    Note that consistent with what has been observed in previous events, including the 2002 floods, AIR expects much of the loss from the 2013 event to occur outside the floodplain. Smaller claims from off-floodplain losses can add up to constitute a significant portion of total insured losses. Given the duration of this event, AIR expects the flood to be treated as a single occurrence in Germany.

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    Argenta Private Capital Limited (“Argenta”), a subsidiary of Argenta Holdings plc, today announces the launch of VisionRe Limited (“VisionRe”), a unique investment opportunity for high net worth individuals and institutions to access attractive returns by providing capital to insurance and reinsurance businesses trading at Lloyd’s, the world’s leading specialist insurance marketplace.

    VisionRe’s key attributes are:

    – Simplified access to the Lloyd’s insurance market

    – High yield potential

    – Dual sources of income from insurance underwriting and investment

    – Low correlation with traditional asset classes

    – UK inheritance tax efficiency

    VisionRe will seek to generate an annual return on capital invested in excess of 10%, in an asset class uncorrelated to traditional investment portfolios such as equities, bonds or property. Investors will be able to participate in the performance of selected Lloyd’s underwriting businesses (known as syndicates) and, in addition, capital used to support underwriting will be invested to provide a second income stream.

    Over the last 10 years the performance of Lloyd’s has outstripped that of the FTSE 100 by an average of 10% per annum and Argenta’s market knowledge and insight has seen its investors achieve an impressive 21% annualised return. VisionRe is Argenta’s direct answer to Lloyd’s Vision 2025 demand for more flexible capital from private investors.

    Graham White, Chairman of VisionRe, commented: ”VisionRe provides a new opportunity for sophisticated investors to participate in Lloyd’s, which as demonstrated by the recent £2.77billion profit for 2012, continues to deliver attractive returns even when market conditions are challenging. Argenta’s extensive experience of Lloyd’s has allowed it to outperform the market and deliver impressive returns for its investors. VisionRe’s innovative structure builds on that work and offers an efficient way for investors to access the uncorrelated returns available from Lloyd’s.”

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    AXA Commercial Lines and Personal Intermediary has launched AXA First, its new household insurance product and a key step in the delivery of its new personal lines proposition for regional brokers.

    AXA First is tailored for customers who want simple, straightforward home insurance cover, offering value for money without compromising on quality.

    Key features include:

    – For properties up to a maximum of three bedrooms

    – Buildings sum insured cover up to £350,000

    – Public liability insurance up to £2 million

    – Contents cover up to £35,000

    – Cover up to £10,000 for all valuables

    – Single article limit for valuables up to £2,000

    Karen Hogg, Managing Director, Personal Intermediary at AXA comments: “We’ve listened to the feedback from our brokers and we’re confident that our enhanced suite of household products is evidence of the commitment we have made to meeting brokers’ evolving needs. We’ve broadened our appetite for risk and are building solutions to suit the vast majority of customers’ needs. We’re also making it easier for regional brokers to do business with us by designing these solutions to be traded electronically through their software houses”.

    The household suite is now clearly defined and caters for specific sectors of the market. AXA First sits alongside the already popular mass market AXA Extra, and a competitively priced AXA Exclusive, designed for more affluent customers who need their home insurance to stretch that bit further. Products are available to trade now electronically via brokers’ software houses.

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    The Institute of Customer Service (ICS) has awarded Covéa Insurance’s Personal Lines motor operations its ServiceMark Accreditation. The award recognises the excellent service provided by Covéa Insurance’s non-injury motor claims, engineering and customer services teams. To achieve this award, a rigorous two year assessment of both customer and employee satisfaction was carried out by the ICS.

    Eligibility for ServiceMark follows three rigorous stages of evaluation: self-assessment, customer feedback and independent assessment. These stages involved employee self-assessments and customer satisfaction polls, both evaluated against research based benchmarks and an onsite visit to validate that customer service delivery met the appropriate level for the ServiceMark.

    Adrian Furness, Claims Director said: “I’m really proud that our Personal Lines motor operations team has been successful in achieving the ICS ServiceMark Accreditation. This accomplishment recognises the hard work and commitment of all our staff.  We always strive to put our customers first and it’s fantastic to see our efforts recognised.  The accreditation is testament to the progress we’ve made and our focus on improving customer satisfaction is on-going.  We’re continuing to invest in our service delivery and our intention to build on this success by evaluating if ICS accreditation in other areas of the business will benefit our customers.”

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    The European Insurance and Occupational Pensions Authority (EIOPA) published its first half-year report for 2013 on the financial stability of the insurance and institutions for occupational retirement provision (IORPs) sectors in the European Economic Area (EEA).

    EIOPA observes that the insurance and occupational pensions sectors are exposed to the risks of financial markets reversals, the impact of low interest rates and the weak economic fundamentals and outlook that characterise the risks to financial stability in the EU more generally.

    In the life insurance sector, low GDP growth and high unemployment continue to weigh negatively on premium growth, while non-life insurers report positive premium growth rates mainly due to mandatory insurance purchases.

    In line with EIOPA’s call, insurers and supervisors have been responding to the risk of a prolonged period of low interest rates. Some insurance companies have started to shift away from fixed and/or life-long guarantees toward less rigid guarantees in order to reduce reinvestment risk. Others are making a strategic shift towards other non-guaranteed product types. Supervisors continue to engage with firms and to perform targeted exercises aimed at identifying vulnerabilities and appropriate supervisory tools.

    In the reinsurance market, underwriting capacity continues to outgrow demand. Reinsurance undertakings showed a good operating performance benefiting from a capital inflow to the sector with investors looking for stable returns in volatile markets. Losses from natural catastrophes remained significantly lower in 2012 than in 2011 and 2005, the worst years ever for the reinsurance industry. So far in 2013, the costliest events in Europe have been the series of earthquakes in Italy´s Emilia Romagna region in May. In addition, a hard winter season affected some European countries which experienced heavy snowfall, high winds, ice and flooding. The wintry weather caused economic losses estimated about 1.4bn euros. The more recent flooding in Europe will also generate significant losses, but it is too early to have firm estimates on their scale.

    In the occupational pensions sector, the shift from defined benefit schemes towards defined contribution or hybrid schemes continued. This rebalancing reflects a range of factors, including a response to changes in longevity, regulatory changes and developments in the tax treatment of pension schemes in some jurisdictions.

    Gabriel Bernardino, Chairman of EIOPA, said: “This Report underlines that uncertainty about the future is still high and that there is no room for complacency in terms of risk management. Insurers and IORPs face a complex set of risks associated with a weak economic environment, low yields and the potential for sudden financial market reversals. That is why it is essential to have the proper risk based approach to solvency requirements and supervision, so that companies can better understand and manage their risks and supervisors can address problems before adverse events happen”.

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    Willis Group has unveiled CRIMEstar, a new commercial crime all risks wording, in response to the growing threat to businesses from fraud and other criminal activity. The policy covers businesses for losses sustained by them as a result of all types of dishonest activity or criminal damage.

    Developed by Willis’s Financial and Executive Risks division (FINEX), in association with a group of highly rated insurers including Allianz, AXIS and QBE, CRIMEstar moves away from the conventional approach of listing out specific crimes that are covered on an “insured perils” basis and instead adopts an “all risks” approach, providing broad, clear and transparent protection from commercial crime. The wording is just six pages long.

    “The estimated cost to the UK economy of fraud each year is in excess of £30 billion and the economic downturn is putting pressure on individuals and businesses, which is fuelling an uptick in fraud as well as other criminal activity. This continues to pose a significant risk to a company’s profitability. Economic crime is also becoming increasingly complex and more difficult to identify and categorise,” according to Francis Kean, Executive Director of Willis’s FINEX division.

    “Many conventional crime policies, in trying to keep up with the changing and complex world of fraud, have themselves become overly complicated. Adopting the same approach which we followed with DARCstar – the award winning “all risks” cover for company directors – we instead started with a clean sheet of paper.

    “We focused on delivering a policy which was easy to understand and where the cover was not tied or restricted to specific sub-categories of insured perils or events. These innovations are unique to CRIMEstar and greatly reduce the potential for friction in the claims settlement process.”

    Mark Smith, Underwriting Manager for Commercial and Financial Liability at QBE, added: “The fraudster is becoming more ingenious and motivated by the continued effects of the global financial crisis. Given the heightened risk to businesses in this environment, it is imperative that any crime insurance policy is not restricted to antiquated clauses that may not respond to sophisticated frauds perpetrated in an increasingly complex business landscape. This need is met by CRIMEstar.”

    Oliver Wheeler, Senior Vice President, Financial Insurance Solutions, AXIS, said: “Sometimes the pressure to cut costs results in businesses reducing the policies, procedures and controls that prevent and detect fraud. There may also be more of a motive to commit fraud during a period of austerity. In light of these factors, businesses from all sectors and of all sizes need to consider how they identify and manage these risks.”

    CRIMEstar follows the success of DARCstar, the “all risk” cover for company directors, which was launched two years ago. There are now in excess of 110 DARCstar placements in the insurance market.