Home Communication LSG and Xchanging team up to offer expert management solutions

LSG and Xchanging team up to offer expert management solutions

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Xchanging has announced its strategic partnership with Legal Solutions Group (LSG). The deal enables delivery of a unique, integrated, end to end Expert management processing solution for Xchanging’s Lloyd’s, London and international insurance market customers. The solution encompasses online expert instruction, e-billing, automated invoice validation, budget management, fee agreement & settlement together with comprehensive data reporting and delivery of critical management information.

The integrated service, which will initially be available to all Lloyd’s and London Market customers, enables full control over Expert spend and will provide the customer with the confidence that they are being billed accurately for services procured from Experts (both legal and non legal). The enhanced service will complement Xchanging’s existing Fees Direct agreement & settlement service.

Commenting on the partnership Rob Myers, Director Business Processing Services said: “Xchanging welcomes the opportunity to partner with LSG to offer an enhanced version of our successful Fees Direct service. Having the opportunity to further develop this product means Xchanging can now offer the most comprehensive service available to Lloyd’s syndicates and London companies in the area of expert management and fee collection. This deal reinforces Xchanging’s commitment to continuous improvement and innovation of services supplied to our insurance customers, enabling them to reduce their Expert spend and manage fees more efficiently.

Gary R Markham, Chief Executive of Legal Solutions Group said: “As a key partner to Lloyd’s and the London market, Xchanging has the relationships in place to help bring this enhanced benefit to the wider market and we are delighted to be partnering with them on this initiative.”

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