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Xchanging recognised for “high quality planning”

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The British Standards Institution has awarded Xchanging, the global business processor, to the management system standard in recognition of its high quality business continuity planning.

The Business Continuity Management System (BCMS) certificate covers the provision of premium, policy and settlement processing services to the insurance market. Xchanging met the strict standards set out by BSI in areas such as strategy, governance, documentation, staff awareness and testing exercises.

Xchanging is the first service provider in the insurance market to be awarded the certification.

Commenting on the achievement Nigel Knight, Head of BCP & DR, UK Xchanging Plc said, “We are very proud of all the hard work that has gone into achieving this qualification, which was a rigorous undertaking.

“The BSI auditor was highly complementary about the quality of our staff and praised their enthusiasm. It has since been confirmed that Xchanging is the first and only insurance service provider to hold this certificate, so it is fantastic to be leading the pack with our services to the market in this area.”

Lorna Anderson, EMEA Business Continuity Expert at BSI added, “Business continuity is not a one-off activity. It needs to evolve with the organisation. The key to this is thinking about what may happen and taking appropriate steps as demonstrated by Xchanging. A further endorsement to the company’s commitment is having it independently assessed by BSI.”