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Xchanging : expansion with new office in Malaysia

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Xchanging, the business process, procurement and technology services provider, has announced the expansion of its presence in Southeast Asia, with a significant growth in headcount and a new regional hub office in Kuala Lumpur.

This expansion reflects Xchanging’s continued commitment to invest in the Asia Pacific market where it has been growing its customer base in recent years, fuelled by offshoring and expansion into the region. Xchanging Asia Pacific has over 4,000 employees in 18 offices in Singapore, Australia, Malaysia, India, and Japan, supporting around 250 clients in those countries and also in Thailand and Indonesia.

The new state-of-the-art office, strategically located at The Horizon in Bangsar South City, will enable the full complement of Xchanging’s services to be delivered from under one roof for the first time in Malaysia. The 8,000 square feet premises will house up to 150 employees, and features a client Xuber Demo Room designed to showcase Xchanging’s flagship insurance software.

The growth in the region supports new offerings in software, business processing services and cloud solutions, as well as two recently launched product offerings, Netsett (the global reinsurance and accounting net settlement service) and Vault (the technology-enabled procurement platform).

Joe Poon, President, Asia Pacific, Xchanging comments: “Our growing employee base and new office opening mirrors Xchanging’s commitment to our customers and partners in Malaysia as we expand in tandem with their growing business demands. Our customers will benefit from our regional hub office as we support them in aligning their processes to international standards, which is a key feature of Malaysia’s Economic Transformation Programme globalisation objectives. We’re very excited to be in The Horizon at Bangsar City South.”

Adrian Guttridge, Executive Director, Xchanging Global Insurance concludes: “We are delighted to inaugurate our global insurance and technology capabilities together in Malaysia. The move underlines our commitment to the Asian market, and demonstrates our strategic approach of building global solutions for local markets.”