Update regarding the ongoing Major Incident at Solihull Data Centre.
Further to the update provided this morning, we continue with the restoration activities and are focused on being able to provide some clarity following the additional hardware failure last night.
Please be assured we are doing our upmost to provide clarity and we can only again apologise for the inconvenience.
We‘ll endeavour to send updates as and when they become available, and will ensure a further communication is issued before the end of the day.
In the meantime, if you have any questions, please don’t hesitate to get in touch with your Account Manager.
SSP Major Incident Management Team