Claims specialist Thompson & Bryan has been acquired by market expert Paul Lawrence, it was announced today.
Thompson & Bryan were established in 1867 and are widely acknowledged as being the leader in the claims industry when it comes to working with insurance brokers and their customers to ensure that claims are prepared correctly and settled in a fair and fuss- free way.
Following a difficult trading period the business went into administration last week and the intellectual property and work in progress has been acquired by Paul. With the continued recession and soft market, many insurers have been tightening their belts and looking to minimise the amount they are prepared to pay. There has never been a greater need for the client to have a professional working on their behalf to ensure a fair outcome for all parties.
Thompson & Bryan had established themselves as true experts, particularly in areas such as business interruption which can be a minefield for brokers and clients alike. They have a reputation for being fair and thoughtful in their dealings with insurers. For many insurers and their adjusters, Thompson
& Bryan are seen as the acceptable face of client claim.
Paul Lawrence has more than 30 years experience in the claims industry and is highly respected by brokers and insurers alike.
John Sims, former CEO at Lorega Limited said ‘This is an ideal acquisition for Paul. Thompson & Bryan are highly professional and have a great brand name with brokers and Paul is simply the best in the market; I can only see the business going from strength to strength with Paul at the helm.’
Paul Lawrence said ‘This was an opportunity I simply couldn’t turn down. This is a great business and a trusted brand that simply got into some unforeseen financial difficulties. There will need to be some changes to the structure of the business but moving forward the picture is all very positive.
Our service charter will see us using qualified adjusters, charted accountants and other top professionals as required. I have always put the client and broker first and lived for great service, this will be our ethos. Every loss will be treated as the most important claim we have ever handled regardless of how big or small it might be. I am incredibly excited about this new dawn in the history of such a great company as Thompson & Bryan.’