Losing customers and not finding workers are the two main worries employers face today, according to a new report published by the Lloyd’s.
The report sees the cost and supply of credit, the issue that topped the list in 2009, replaced by the more “fundamental” issues of staffing and finding customers.
Lloyd’s CEO Richard Ward said, “Two years ago, businesses told us they were primarily concerned about the cost and supply of credit. Now they are facing an even greater business fundamental, with many wondering just what’s happened to their customers, and where can they find the skilled staff they so desperately need.”
The report, which is based on a global survey of 500 business leaders, reveals that despite an unusual amount of natural disasters in the past few years, business owners rank ‘natural hazard’ risks in the bottom ten of 50 risks.
The study also showed that business leaders have learned from the past, with 70 per cent saying they are better prepared today to face the risks they encountered two years ago.