Home Uncategorized Groupama awarded for its customer service and best group PMI Provider

Groupama awarded for its customer service and best group PMI Provider

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Groupama wins Group PMI Provider category

Groupama Healthcare scooped the 2009 Cover Excellence Award for Best Group PMI Provider at a glittering ceremony staged at Arsenal’s Emirates Stadium on 8th October.

Says Laurent Matras, Groupama’s Managing Director: “The Cover Excellence Awards are hotly contested and voted for by specialist PMI brokers. Groupama Healthcare beat off the strong challenge of some of the UK’s largest health insurance providers including market leaders, BUPA and AXA PPP, so the award is a very special accolade that marks the significant achievements of the team in Letchworth.”
Excellent customer service

Aside from innovative and award winning products, Groupama Healthcare also has a great record for providing high quality customer service to brokers and customers. Customer claims satisfaction results average 97%, and recent technological advancements, such as the innovative “EasyAdmin” system allows brokers to access the company’s systems directly to make administrative policy changes.

Laurent Matras added: “We are absolutely delighted with this win. This is the first Cover Award achieved by Groupama and is richly deserved by the whole team for their continuing commitment to excellence.”

The Cover Excellence Awards are organised by Cover Magazine the leading trade title for the health insurance and protection industry.

Groupama Healthcare has also been nominated in four categories at the Health Insurance Awards later in October.

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