Friends Provident has joined the Agency Administration service provided by Origo that gives financial advisers an online, one-stop, centralised process to create and submit requests for agency arrangements.
The service will streamline the administration process, improve the consistency of communications, and enhance Friends Provident’s position as a leader in technology and online services for our business partners.
The new service will enable financial advisers to manage requests such as:
- Change of address
- Change of bank account
- Request for additional agencies
- Request for agency closures
- Maintain service provider and panel membership
- Transfer of business within and across organisations.
Steve Young, market and e-development manager at Friends Provident said: “Friends Provident has supported Origo for a number of years. Services such as Agency Administration make everyone’s life easier. Origo’s Agency Administration service is a major breakthrough for advisers and product providers. It speeds up our response to IFAs and makes a real difference to their day to day workload”.
Paul Pettitt, Managing Director of Origo said: “Providers are increasingly seeking to differentiate themselves through improved service. Agency Administration will enhance the service delivered to adviser firms by the supporting providers and Origo welcomes the addition of Friends Provident”.
