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Appointment : Stephanie Smith is new operations director for Allianz

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Stephanie Smith moves from her position as the Company’s senior Retail IT manager to take the role. She will manage all aspects of Retail Operations in the UK and India and will have responsibility for the sales and service functions of all Retail product lines including Petplan, key Corporate Partner accounts such as VW and Allianz’s new direct motor insurance product, Your Cover. Stephanie will remain a member of the Allianz Retail mananagement board, but in a different capacity.

Commenting on her new position, Stephanie said: “Allianz Retail launched three years ago and is now well into a number of challenging change initiatives that will transform its insurance offering for Allianz UK. Looking forward, the change agenda remains significant and I relish the responsibility of ensuring the business continues to deliver superb levels of operational performance and customer experience, through sustained technology development and process change.”

A chartered mechanical engineer, Stephanie joined Allianz in 2009 from British Airways where she had held a number of roles, latterly as head of change management for inflight services.

Source : Allianz Press Release

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