A new service for adjusting third-party motor collision claims has been launched by specialist loss adjuster SSL Claims.
Using highly-trained Chartered Surveyors making on-site visits for every claim, rather than the more usual desktop-based systems, operated by general adjusters, instead of qualified surveyors, the Northampton-based firm says its product will produce dramatically more accurate assessments, leading to significant savings for motor insurers. This is further enhanced by the new video capability rolled out earlier this month.
The firm is so confident of its approach that its fee scale is entirely based on the saving that it makes the insurer.
Julia Hewett, joint managing director of SSL Claims said: “Over recent years, many adjusters have developed a very commoditised approach to adjusting third-party collision claims. We think this is flawed, and want to focus on delivering a skilled service to insurers that will compete on cost because of the savings we can make. Based on our philosophy of using real experts to assess face-to-face, we know that it is possible to cut costs for insurers, boosting their bottom lines.
“It’s an approach that’s worked for other areas of our business and we think it will do the same for this type of claim.”
The company is able to take each claim through to fulfilment via their network contractor, Nimbus.
SSL specialises in adjusting Crown property damage and third party motor impact damage.
Initially offering its services to Lloyd’s syndicates writing motor business, SSL Claims now works for all of the UK’s major insurers.